Question 1

How often should I have my garage door serviced?

Accepted Answer

We recommend having your garage door professionally serviced at least once a year. Regular maintenance helps prevent unexpected breakdowns, extends the life of your door and opener, and ensures safe operation. During our maintenance visits, we inspect all moving parts, lubricate components, check safety features, and make necessary adjustments. If you use your garage door frequently (more than 4 times daily), consider scheduling maintenance every 6 months.

Question 2

What should I do if my garage door won't open or close?

Accepted Answer

First, check if the opener is receiving power and if the remote batteries need replacing. Look for any visible obstructions in the door's path and ensure the safety sensors are aligned (usually indicated by steady lights). Check if the door is locked manually. If the door still won't operate, the springs may be broken (you'll often hear a loud bang when this happens) or there could be an issue with the opener. For safety, avoid attempting to manually force the door and call a professional technician to diagnose and repair the issue.

Question 3

How long does a garage door installation take?

Accepted Answer

A standard garage door installation typically takes 3-5 hours, depending on the door type and complexity. This includes removing the old door (if applicable), installing the new door panels and hardware, setting up the opener, programming remotes, and testing all safety features. Custom doors or those requiring additional framing work may take longer. We always provide a time estimate during your consultation and work efficiently to minimize disruption to your day.

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